Why do all the boxes have different weights?
- In order to simplify packaging and price point for our valued customers, our boxes are delivered to you in food-grade 50gr tins as standard. Since each tea has different contents and appearances, some teas such as white tea with large leaves (White Kisses, Blue Butterfly, Sencha etc.) appear full while others such as Jasmine tea with tightly rolled leaves (Jasmine, Rooibos, Hibiscus etc.) do not appear full. Our general recommendation is to use 2-3 grams per teacup. Our packages contain 50 grams, 100 grams or 250 grams of tea depending on the option you choose.
How should I store my tea?
- As long as you store it in a cool and dry place, you will not encounter any problems. Since our products are prepared on order, you can consume them without any problems within a year after your package is opened.
Are your products natural?
- Our products are blended with completely natural herbal teas, fruits, spices and oils.
What are the differences between special blend teas and regular teas?
- Our specially prepared recipes and our own blended teas are tea varieties combined with various fruits and natural oils according to your tastes and flavor notes, independent of pure teas.
Is there a possibility that the tea may spoil?
- As long as you store it in a cool and dry place, you will not encounter any problems. Since our products are prepared on order, you can consume them without any problems within a year after your package is opened.
How does your return process work?
- You can access our Return, Cancellation, Exchange conditions page.
What is Natural Flavor and Why is it Used in Some Blends?
- Our blend is blended with fruits and natural oils. As a brand, we combine the teas we prepare with natural oils to increase the flavor notes they give.
Can I cancel or change my order?
- You can access our Return, Cancellation, Exchange conditions page.
On which platforms can I contact your customer service?
- Our company line and whatsapp contact number are open between 09:00 - 18:00 working hours. If you wish, you can leave us a message on our website without any time problem.
How can I track my cargo progress?
- After your order is prepared, you can track it through contracted cargo companies with the cargo code given to you, or if you wish, you can reach us through our company line and WhatsApp contact number between 09:00 - 18:00 working hours.
Can I sell your special blends in my Restaurant, Shop, Hotel or Cafe? Do you take bulk orders?
- As Mim and More, we are the main supplier of many big companies such as Espresso Lab, Midpoint, MOC, Magnolia Bakery etc. and we develop new blends and recipes with these companies. We would love to talk about any kind of subject where we can develop business and products together. If you wish, you can leave a message on our website at any time, you can reach us from our company line and whatsapp contact number between 09:00 - 18:00 working hours.